Refund policy
Return & Refund Policy
Thank you for shopping with TGS Select. We want you to be completely satisfied with your purchase. Please read this policy carefully before initiating a return.
Standard Return Window
We accept returns on most items within 30 days of the delivery date As outlined below.
To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- In the original packaging with all tags, accessories, headcovers, and documentation included
- Free from soil, grass stains, odors, or other signs of use
Items that do not meet these conditions will be returned to you at your expense.
Pre-Owned Clubs
Pre-owned clubs may be returned within 30 days of delivery for store credit equal to the purchase price, provided the club is returned in the same condition as sold.
The following items are non-returnable and non-refundable:
- Any club that has undergone loft or lie adjustment after purchase
- Any club that has had a shaft replaced, cut, extended, or tipped after purchase
- Clubs with grip replacement performed after purchase
If you need to exchange a club that cannot be returned, contact us — we will work with you on a trade-in credit toward a new purchase.
Damaged or Defective Items
If you receive an item that is damaged, defective, or materially different from what was ordered, contact us within 2 business days of delivery at ask@tgsselect.com with:
- Your order number
- A description of the issue
- Photos of the item and packaging
We will cover return shipping costs and either replace the item with a similar or like item or issue full store credit.
How to Initiate a Return
1. Email Ask@tgsselect.com with your order number and reason for return.
2. We will send a Return Merchandise Authorization (RMA) number and return instructions.
3. Ship the item securely to: 1220 W. Hurst Blvd Unit 300 Hurst, TX 76053. Include your RMA number on the outside of the package.
4. Return shipping costs are the customer's responsibility unless the return is due to our error or a defective item.
5. We recommend using a trackable shipping method. TGS Select is not responsible for items lost in transit.
Exchanges
We do not process direct exchanges. To exchange an item, return the original item following the process above and place a new order. If you need assistance finding a replacement, contact us and we will help.
Holiday Returns
Items purchased between November 15 and December 25 may be returned through January 15 of the following year under the same conditions as the standard policy.
Contact
TGS Select
1220 W. Hurst Blvd Unit 300
Hurst, TX 76053
Questions about a return or refund? Contact us‚ we will get back to you within one business day.